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FAQ

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Are Your Carriers Compliant with XXXXXX Airlines?

I know preparing to fly with a pet can be stressful and you have a lot of questions. The benefits and popularity of frameless soft sided pet carriers is their pliability and ability to conform to varying under seat configurations of modern aircraft. All airlines actually have similar sizing requirements, and those are more stringent on narrow bodied aircraft than wide bodied aircraft, but yet the primary design of an airline capable tote is to comfortably fit your pet but yet conform to fit under the 8.5" seat. Many airlines will indeed show 8.5” as their height spec, but that is targeted for the older style hard shell carriers and not pliable soft sided carriers. A carrier that is truly only 8.5” in height will only fit the smallest of kittens, puppies and bunnies. Keep in mind, airline capable carriers are designed for your pet to be laying down, as most pets will need to do so to allow for fitting under the seat. Most of my bags are designed at about 18x11x11” exterior measurement, as that is the optimal size for under seat capability on the widest variety of aircraft. All are designed with pet safety and comfort as a priority, and secondly with pliable fabrics that allow compression for under seat compatibility, so it’s mostly a choice of styling preference with each model. Most of the standard sized models are about 16" on the interior length, while the larger Big Apple model is about an 18" interior. It is about 2” longer at 20” exterior than most airlines will spec, but it’s built for those pets where there is simply not an option for a smaller size. The Big Apple model has been on the market for a long period of time now, literally sold worldwide, and a very popular model. For those who desire a bag that is 9” in height to more easily meet under seat specs I can recommend to look at the backpack models such as the Monterey and Aspen, all of which are designed and padded to lay on their short side for under seat use. Another option is the smaller Gold Series Mini model, which is about an inch smaller all around than the standard sized models.


It is important to point out that there is a substantial design difference between a frameless soft sided airline capable pet carrier and a standard carrier. Keep in mind the priority for an airline capable carrier is the ability and pliability necessary to accomplish under seat requirements, which by definition means that an airline capable carrier is purposely not designed with the same firm structure as a non airline capable pet carrier. What gives a soft sided carrier much of its structure is the fabric used and the zippers themselves along with a thin wire frame. 


The reality of airlines (and the TSA or equivalents) is there is no such thing as a blanket approval of a pet carrier or brand, as there are many other factors involved. I work with representatives of the major airline carriers in the design of my totes, including most domestic airlines, and at this point over the years my various totes have been used on virtually every airline around the world. While all airlines can vary a bit due to differing aircraft models, all have the same requirements of under forward seat compatibility combined with pet comfort. The TSA requirement that all airline crew must follow is that the foot space must be cleared for takeoffs and landings, and this applies to purses, bags, and yes, pet carriers. Under seat spacing and configurations can vary between regional, national and international routes as differing aircraft (wide bodied vs narrow bodied) are used, but the pliability and ability to conform to various seat configurations is what sets the frameless soft sided carrier apart from other types of framed or hard shell carriers and has led to their popularity. 


In short, all of my airline capable carriers you see on the site are regularly used on domestic and international airlines, and all are compliant with under seat requirements, but the reality is that there can always be an aircraft or route of a particular nature that uses a smaller aircraft without typical under seat clearance, but I have rarely come across that with reviews and feedback from literally thousands of users over many years. It is always advised to proactively check with your airline of choice well prior to departure. Keep in mind many airlines have an in-cabin pet limitation per flight, so you will want to reserve your space early on in your planning.


I also recommend do check out the Instagram feed @mrpeanutspetcarriers as there are many user contributions which help show off sizing and uses with many types of pets. 


Regards, 

Michael @ Mr. Peanut’s Pet Carriers

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Do you ship internationally? How much is the cost?

International Orders

I offer the lowest cost shipping possible worldwide offering choices of DHL, Fedex, UPS and others. In countries where the country will allow customs to be included in the shipping rate I do include customs fees, such as Canada, Australia, NZ, the EU and the UK.

International shipping costs can indeed be pricey but please understand I do not mark up or control these costs in any way, we simply provide the shipping couriers available at cost. Upon checkout you will be given a list of couriers with their actual pricing to your address. Please understand their will often be additional taxes and tariffs imposed by the country of residence, and those can be above and beyond the courier shipping fee and are typically paid with delivery. Cross border shipping will usually take longer due to customs and border policies, and we cannot be responsible for shipping times. 

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How Do I Measure? Will My Pet Be Able To Stand?

I always recommend to measure your pet while comfortably laying down, as many pets will tend to curl up a bit. Keep in mind airline capable carriers are limited in sizing by under seat constraints, so we want a carrier that's comfortable but that is also under seat compliant. Most of the standard sized models are about 16" on the interior length, while the larger Big Apple model is about an 18" interior. It is about 2” longer at 20” exterior than most airlines will spec, but it’s built for those pets where there is simply not an option for a smaller size. The Big Apple model has been on the market for a long period of time now, literally sold worldwide, and a very popular model. I have yet to receive a review or complaint of it not being accepted by an airline.


Typically only the smallest of pets can easily fully stand in an airline capable pet carrier since height is so limited by under seat constraints. For most pets its more of a haunch than a full standing position. Keep in mind regardless of the height of any carrier, the interior is less sizing due to padding. Most of the models have an interior height of about 10", while the Gold Series Mini is closer to 9".


I also recommend do check out the Instagram feed @mrpeanutspetcarriers as there are many user contributions which help show off sizing with many sizes of pets. 

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What Are The Requirements For In Cabin Pet Travel?

I know preparing to fly with a pet can be stressful and you have a lot of questions. The benefits and popularity of frameless soft sided pet carriers is their pliability and ability to conform to varying under seat configurations of modern aircraft. All airlines actually have similar sizing requirements, and those are more stringent on narrow bodied aircraft than wide bodied aircraft, but yet the primary design of an airline capable tote is to comfortably fit your pet but yet conform to fit under the 8.5" seat. Many airlines will indeed show 8.5” as their height spec, but that is targeted for the older style hard shell carriers and not pliable soft sided carriers. A carrier that is truly only 8.5” in height will only fit the smallest of kittens, puppies and bunnies. Keep in mind, airline capable carriers are designed for your pet to be laying down, as most pets will need to do so to allow for fitting under the seat. Most of my bags are designed at about 18x11x11” exterior measurement, as that is the optimal size for under seat capability on the widest variety of aircraft. All are designed with pet safety and comfort as a priority, and secondly with pliable fabrics that allow compression for under seat compatibility, so it’s mostly a choice of styling preference with each model. Most of the standard sized models are about 16" on the interior length, while the larger Big Apple model is about an 18" interior. It is about 2” longer at 20” exterior than most airlines will spec, but it’s built for those pets where there is simply not an option for a smaller size. The Big Apple model has been on the market for a long period of time now, literally sold worldwide, and a very popular model. For those who desire a bag that is 9” in height to more easily meet under seat specs I can recommend to look at the backpack models such as the Monterey and Aspen, all of which are designed and padded to lay on their short side for under seat use. Another option is the smaller Gold Series Mini model, which is about an inch smaller all around than the standard sized models.


It is important to point out that there is a substantial design difference between a frameless soft sided airline capable pet carrier and a standard carrier. Keep in mind the priority for an airline capable carrier is the ability and pliability necessary to accomplish under seat requirements, which by definition means that an airline capable carrier is purposely not designed with the same firm structure as a non airline capable pet carrier. What gives a soft sided carrier much of its structure is the fabric used and the zippers themselves along with a thin wire frame. 


The reality of airlines (and the TSA or equivalents) is there is no such thing as a blanket approval of a pet carrier or brand, as there are many other factors involved. I work with representatives of the major airline carriers in the design of my totes, including most domestic airlines, and at this point over the years my various totes have been used on virtually every airline around the world. While all airlines can vary a bit due to differing aircraft models, all have the same requirements of under forward seat compatibility combined with pet comfort. The TSA requirement that all airline crew must follow is that the foot space must be cleared for takeoffs and landings, and this applies to purses, bags, and yes, pet carriers. Under seat spacing and configurations can vary between regional, national and international routes as differing aircraft (wide bodied vs narrow bodied) are used, but the pliability and ability to conform to various seat configurations is what sets the frameless soft sided carrier apart from other types of framed or hard shell carriers and has led to their popularity. 


In short, all of my airline capable carriers you see on the site are regularly used on domestic and international airlines, and all are compliant with under seat requirements, but the reality is that there can always be an aircraft or route of a particular nature that uses a smaller aircraft without typical under seat clearance, but I have rarely come across that with reviews and feedback from literally thousands of users over many years. It is always advised to proactively check with your airline of choice well prior to departure. Keep in mind many airlines have an in-cabin pet limitation per flight, so you will want to reserve your space early on in your planning.


I also recommend do check out the Instagram feed @mrpeanutspetcarriers as there are many user contributions which help show off sizing and uses with many types of pets. 


Regards, 

Michael @ Mr. Peanut’s Pet Carriers

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What sort of mesh is used? What makes the carriers safe for my pet?

Great question. I will start with the bad and then dig in deeper. The truth and reality is there is no such brand or model of a soft sided pet carrier that will be impervious to a stressed pet, as the materials by definition must be pliable. Admittedly there is no such thing as a pliable mesh or fabric that will hold up well to the jaws and claws of a stressed pet, and even the cutest of kittens and puppies are quite able to damage mesh and fabrics. 

BUT yes, there are many design and materials details that can help alleviate the risk of a pet destroying or escaping a carrier, and I cannot stress enough how much simply acclimating one's pet to a new carrier in the home environment helps to remove pet stress.

Here are some details I use to avoid problems. I only use the strongest pliable Teslin® resin mesh available for all of my totes, which is commonly used for its durability in the assembly of outdoor furniture and patio umbrellas. I also only use an enhanced and strengthened nylon fabric in all models, which is also used in the manufacture of military grade parachutes for its waterproof properties, strength and durability. Most of my current lineup of models include self locking zippers. About 18 months ago I switched my entire line up of carriers to self locking zippers. Self locking zippers are zippers which are designed in a way that they cannot be pushed open from the inside of the bag, it is impossible due to the zipper mechanism. I switched the entire line from the older style locking clasps as I found over a long period of time that the clasps in both metal and plastic were fragile and not durable. The self locking zippers remove the need for clasps, and actually results in a much safer tote for pets, and users overwhelmingly prefer them as they do not have to rely on handling the small unreliable clasps. The old style clasps simply do not meet my standards. I always focus firstly on pet safety and comfort, and the reason I switched all of the models to self locking zippers is exactly for that reason. 
As a fail safe, all of my models also include leash tethers, meaning one can anchor your pet to the bag by the interior leash just in case during stressful travels.
I use absolutely no added chemicals in the production of the totes. The bags are sealed in a polywrap and then sealed in master cartons for shipping. The newly opened bag will have a smell akin to a new car, where the vegan leatherette and the resin mesh will air out over a few hours to a few days of exposure and dissipate quickly. I only use cruelty free human made materials such as vegan leatherette and faux fleece padding for every model.

BE SURE to acclimate your pet as much as possible to a new carrier in a home environment with favorite treats and toys. You never want their first adventure out to be to a stressful airport or veterinarian. Let your pet learn to appreciate the carrier as a safe home away from home. 

Regards,
Michael @ Mr. Peanut's Pet Carriers




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What Are Self Locking Zippers and Why Do I Want Them?

About 18 months ago I switched my entire line up of totes to self locking zippers after a long period of testing. Self locking zippers are zippers which cannot be pushed open from the inside of the tote, please try it out for yourself. I switched the entire line from the older style locking clasps as I found over a long period of time that the clasps in both metal and plastic were fragile and not durable. The self locking zippers remove the need for clasps, and actually results in a much safer tote for pets, and users overwhelmingly prefer them as they do not have to rely on using the small unreliable clasps. The old style clasps simply do not meet my standards. I always focus firstly on pet safety and comfort, and the reason I switched all of the models to self locking zippers is exactly for that reason. 

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What are the differences between the different tote models?

I design all of my totes with the primary emphasis on pet safety and comfort. All models include safety features like seatbelt attachments, a heavy resin mesh and locking clasps or self locking zippers. I use premium brand zippers and hardware on all models as well, as many know I have a pet peeve on zipper quality. All models also include faux fleece padding, and extra pads are available for purchase. What actually makes the difference in the model lines aside from the looks is the fabric itself. Keep in mind that all of my airline capable totes are frameless soft sided pet carriers, this is what allows for the pliability and ability to conform to various under seat configurations of modern aircraft and meet under seat requirements of all of the airline companies. The fabric itself combined with the zipper closures is what primarily gives a soft sided carrier its structure and strength, so a heavier fabric provides more structure than a lighter fabric.

Silver Series Tote - This model takes advantage of a lighter nylon fabric that gives it a boxy and spacious interior at a length of 17.5” It includes a dark faux fleece pad with a plywood base for extra strength. It also incorporates self locking zippers and top load capability. Link to Silver Series Totes

Diamond Series Tote - The Diamond platform is a very popular light nylon fabric which incorporates an extra-plush faux fleece pad with a plywood base for extra strength. Its a smaller footprint tote with a usable interior length of approximately 16”. This model uses locking clasps and has top load capability. Link to Diamond Series Totes

Platinum Series Tote - The popular series is built off of the same platform as the Diamond, but with a much thicker and more padded composite exterior 300D fabric coated with PVC for enhanced durability. This results in less wrinkling of the fabric, and a much more rigid structure. Link to Platinum Series Totes

Platinum Series Expandable Tote - The popular series is built off of the same platform as the popular Platinum Series Totes, but with a zippered expansion port on one side which allows for more space for your pet when opened. It is a nice option when you have the space to expand for a larger pet. Link to Platinum Expandable

Platinum Series Double Expandable Tote - This popular model allows for both sides to be expanded independently. It also includes self locking zippers which remove the necessity of clasps, no more worrying about if the tote is locked. Link to Double Expandable

Gold Series Tote - This is the most popular line overall, it includes a heavier wrinkle free two tone Nylon 600D composite fabric coated with PVC for enhanced durability along with a tad bit more interior space than the Platinum Series. This fabric provides a good balance between structure and underseat pliability. It also incorporates a top privacy cover which can be rolled back when not in use and I usually have it available in five colors. Link to Gold Series Totes

Gold Series Expandable Tote - A very popular tote with the expansion port option, and is usually available in three colors, Charcoal Ash, Platinum Gray and Deja Blue. Link to Gold Series Expandable

Rhodium Series Tote - This newest model and largest airline capable model incorporates all of the safety and comfort features of the other tote lines in a larger footprint tote which at 19.5" exterior length is the largest one can go and still be airline capable. This tote is about 1.5" more length than the other tote lines and is designed for that bit larger pet that is sized for in cabin air travel on most modern aircraft. 
Link to Rhodium Series Totes

I am constantly updating and improving all of the tote series with each successive generation. I am never satisfied so I am always adding and improving features of each model with each production run to create the safest, most comfortable totes with the best value possible. All of my totes are hand sewn to my specifications by contract factories. Mr. Peanut’s is a USA based, family run business located in Henderson, Nevada.

Regards, 
Michael @ Mr. Peanut’s

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What about returns?

Returns

I make every effort to insure the product shipped is well made and free of defects. All of our totes are indeed hand sewn to our specifications. Our return policy is to cover the cost of any return due to defects in materials or workmanship, or to offer a replacement product in lieu of a return. I do my best to develop well made products and I stand behind them. Please understand that normal wear and tear cannot be avoided with our furry best friends, and there is no such thing as a pliable fabric or resin mesh that will hold up well to jaws and claws, and even the cutest kittens and pups are quite capable. You must make sure to acclimate your pet in a calm and secure environment.

I try to keep prices low for the benefit of all users, so that anyone can have a safe and comfortable carrier for their pet for a modest price. Return shipping costs for items of this size and weight is pricey, and as such, I ask that returns are avoided for mis-measurement of your pet or change of colors. Please be sure to measure accurately before purchase to insure your pet will fit comfortably. I do not resell any returns, all are donated to rescues and shelters, so to stay in business I ask that you help keep returns to an absolute minimum.

Keep in mind all of our totes are designed firstly for pet safety and comfort, and then for airline capability and under seat requirements, so all airline capable totes are of a size necessary for this purpose. I always recommend that you measure your pet while comfortably laying down, as that is typically the position for the duration of a flight. 

Shipping fees, if any, are not refundable.

You are welcome to return any unused, undamaged carrier along with all accessories. Please email michael@mrpeanutspremiumproducts.com to obtain a domestic pre-paid return shipping label. All returns are subject to a modest 15% restocking feewhich helps to defray part of the cost of return shipping. To be eligible for a refund, your item must be unused and repacked in the condition as when you received it, along with all accessories please.


There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original and new condition, is damaged or missing parts for reasons not due to our error, or an item that shows signs of use is subject to a restocking fee and cost of the return label

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have refunded your returned item. We will also notify you of any issue.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within one day.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank/credit account. Then contact your credit card company, it may take some time before your refund is officially posted by the card issuer. Next contact your bank. If you’ve done all of this and you still have not received your refund yet, please contact me at michael@mrpeanutspremiumproducts.com

Return Shipping Address
Mr. Peanut's
1544 Fieldbrook St
Henderson, Nevada 89052
United States

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What is the Pay a Shelter Pet Forward Program?

PAY A SHELTER PET FORWARD

Mr. Peanut's was started a few years ago while my Boston Terrier, Peanut, aka, Mr. Peanut, was going thru some late stage medical issues which led to kidney disease. Peanut had a charmed life, and I did not want his loss to be for naught. He inspired me to create a new kind of business, one which provides high quality, safe products for pets and humans alike, but also a compassionate business which gives as much as possible back to help other pets and animals of all kinds to live their lives free from human abuses. 

Pay a Shelter Pet Forward, ie payashelterpetforward.org, is the charitable "arm" of the business, and thru this program I donate products and funds to rescues, shelters and animal benefit organizations of all kinds and sizes. I regularly donate products throughout the USA but also work with organizations that distribute products and needed aid to animals all around the world, as animals do not see national manmade borders.

The business goal for Mr. Peanut's has always been, and will always be, to help animals of all kinds live abuse and torture free lives, simple as that, from cats and dogs to livestock and wildlife. All sentient animals deserve that from humans, and I will always fight the good fight. 

Thank You For Helping Me To Help Them

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Where are your pet carriers made?

It's a great question and something important for all of us. 


All of my totes are hand sewn with a sewing time of over 3.5 hours each. I only source hi end premium vegan materials from many countries and have contracted sewing facilities complete production to my specs depending on many factors to keep prices low for users. I use facilities based in Vietnam, Cambodia, Spain, China and zippers primarily from Japan. I use different facilities based on the cost and availability of various fabrics and resin mesh.


As a Henderson, NV based family business nobody would prefer more than myself to produce the products locally, Unfortunately the reality is that the quality of materials needed are not typically available at scale in the USA. One reason there are very few actual sewing factories in the USA is that it's a very laborious job at over 3 hours of sewing time for each bag so it is indeed one of those garment related industries where most products are produced offshore. 


My goal has always been to focus on pet safety and comfort, and offer a carrier that boasts higher end materials than usually found on products in this price range. 


Regards, 

Michael @ Mr. Peanut's

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What inspired the start of Mr. Peanut's?

I had been working designing pet travel products for a number of businesses and airlines when my Boston Terrier, aka Peanut, became sick with kidney issues. Peanut had always had a fantastic life and I wanted to create something of him that would help benefit other pets and animals. I founded Mr. Peanut's in 2015 in that regard and formed the Pay a Shelter Pet Forward program soon after with the idea to contribute products to shelter pets as much as we possibly could. I work with shelters and rescues throughout the USA and in other countries as well to help with needed products. Your purchase, link, review and posts helps us to help them.

Mr. Peanuts can be found on FB and IG @mrpeanutspetcarriers